Privacy Policy
J-HUB is affiliated with the Hong Kong Jewelry Business Continuous Development Limited. Further information is set out in our website at: jhub.hk.

Please read the following carefully to understand our policy and practices regarding how your Personal Information will be treated. This Privacy Policy applies to all registered and unregistered Users of the Sites and Service App and may from time to time be revised, or otherwise changed where necessary.

By being one of our Users or visitors to our Sites and/or Service App you agree to be bound by all the terms and conditions set out in this Privacy Policy and THAT YOU GIVE US YOUR CONSENT to collect, use and disclose such Personal Information. If you do not accept the terms of this Privacy Policy or disagree with any subsequent amendments, changes, or updates we made, you MUST NOT access the Sites or the Service App and not use any Service provided by us. You hereby agree your only recourse in this case is to cease and desist from further use of the Service.

We take individual privacy seriously. This Privacy Policy explains our policies and practices regarding how your Personal Data will be collected, treated and processed form our member(s), Declarant(s), visitor(s), the website/mobile application user(s). We respect your privacy and we guarantee:
to implement technical, physical and procedural safeguards to protect the security and confidentiality of the personal data we collect;
to limit the personal data collected to the minimum required to provide the services as requested by you;
to permit only our properly trained and authorized employees to access personal data; and
not to disclose your personal data to external parties unless you have given us your consent, we are required by law or we have previously informed you.
By accessing or browsing our website(s) or mobile application(s), you confirm that you have read, understood and agree to this Privacy Policy in its entirety. If you do not agree with the practices described in this Privacy Policy, you should not use our website(s) or mobile application(s).
1.
Information collection
Scope of Information

A. Processing your application for membership

In the course of communicating with J-HUB, any information that you submit online or conveyed orally and/or by writing, including but not limited to your company's name, identity of contact person(s), title(s) of contact person(s), address(es), telephone number(s), mobile phone(s), fax number(s), email address(es), website(s), nature of business and product/service details etc. of your company, personal identification data of the contact person(s) and/or the company's representatives, employees, agents, etc. (e.g. passport or identity card number, date of birth or nationality) (collectively referred to as the "Information" in the context below) may be collected, held and stored at the server located at J-HUB, Unit J, 3/F, Kaiser Estate Phase 2, 51 Man Yue St., Hunghom, Kowloon, Hong Kong.

B. Within the premises of J-HUB
During your time spent at J-HUB, we record your movements, facial images and physical appearances within J-HUB through our CCTV (hereinafter referred to as the“Images”, as well as your itemized spending on the booking of rooms and/or facilities. In addition, we may retain the content of any document (including comment cards, electronic documents such as e-mails and other similar forms of communication) that you give us before, during or following your visit to J-HUB (altogether referred to as “Such Information” together with all definitions of items stated in “Such Information” above).

C. While using our website(s) or mobile application(s)
With regard to each of your visit to our website(s) or mobile application(s), J-HUB may also use cookies and other technology to automatically collect the following information which include but are not limited to:
technical information, including the Internet Protocol (IP) address(es) used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating systems and platform;
1.
information about your visit, including the full Uniform Resource Locators (URL) clickstreams to, on and from our website(s) or mobile application(s), browse, download and install rate of our mobile application(s), products you viewed or searched for, page response time, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), methods used to browse away from the page and any phone number used to call us;
2.
information about you and your representing company from other website(s), mobile application(s) operated by J-HUB, or from the other services that J-HUB contracts such as third parties payment processors and application providers; and
3.
information gathered about you and your representing company that is publicly available, including but not limited to publicly available contents displayed on various sources of social media (collectively referred to as "Data" in the context below).
4.
J-HUB may collect any Data and store and hold them at the server located at Hong Kong Jewelry Manufacturers' Association, Unit J, 3/F, Kaiser Estate Phase 2, 51 Man Yue St., Hunghom, Kowloon, Hong Kong.

We only retain Information and Data for so long as it is necessary for the fulfillment of the purpose (including any directly related purpose) for which the Information and Data is or is to be used. The Information and Data will be retained for a period of 18 months after the completion of the corresponding event. Please note that the Information and Data will not be retained longer than necessary.
2.
Purpose of the Use of Information and Data, Photographs, Video( collectively the "Content")
The purposes for which the content may be used by us in and outside Hong Kong include:
processing applications
(a)
providing services to facilitate trade between Hong Kong and overseas (or otherwise), and providing enquirers with contact and business information;
(b)
facilitating our operations, e.g., by incorporating the Information and Data into our database, conducting analysis, research and audit;
(c)
marketing trade fairs and promotional events in Hong Kong or trade fairs around the world (and similar events or trade fairs organized by our business partners and counterparts);
(d)
distributing J-HUB publications and research materials (and those of our business partners and counterparts);
(e)
marketing J-HUB education works, services or products (and those of our business partners and counterparts which engaged in similar or peripheral activities, such as business matching services, sourcing and conferences);
(f)
complying with laws in or outside Hong Kong;
(g)
commencing legal proceedings, including collecting overdue amounts;
(h)
preventing or detecting crime, and protecting the security and safety of our events and trade fairs;
(i)
verifying your identity in events organized by J-HUB (where it is necessary); and
(j)
other purposes directly relating to the activities identified above.
(k)
Your personal identification data such as date of birth and nationality (if collected by us) will be used solely for the purpose in (i) above. Your passport or identity card number will be used solely for the purposes in (i) and (j) above. Collected Photographs, Video will be used solely for the purposes in (g) and (i) above.

We may conduct direct marketing via fax, email, direct mail, telephone and other means of communication whether now or hereafter known, or send e-newsletters to you. You may choose not to receive promotional materials, by simply notifying us (see below for contact details), and we will cease to do so.
3.
Disclosure
We will keep the Information and Data confidential but may provide them to:
personnel, agents, advisers, auditors, contractors, financial institutions, I.T. support / computer consulting company, telecommunication, internet, mobile services providers, direct marketing agencies and public relation agencies and other service providers in connection with our operations or services;
our China office, promotional event / trade fair co-organizers, affiliates, business partners and counterparts (e.g. other trade promotion bodies, etc.);
the public, including persons enquiring about Hong Kong companies;
persons who owe us a duty of confidentiality;
persons to whom we are required to make disclosure under the applicable laws in or outside Hong Kong; and
actual or proposed transferees or participants of our services.
In order to prevent and detect crimes as well as protection of the security and safety of our events,  we may provide the Information and Data to the law enforcement authorities in Hong Kong including the Hong Kong Police Force, Immigration Department, Customs and Excise Department and other relevant authorities upon their lawful request (but not to any other third party save as expressly specified above).

We may also provide the Information and Data to personnel, agents, auditors, contractors and service providers in connection with the organization of our events, persons who owe us a duty of confidentiality and /or persons to whom we are required to make disclosure under applicable laws in or outside Hong Kong.

We cannot control how the third parties use the Information and Data.
4.
Cookies
We use cookies and similar technology on our website(s) or mobile application(s) in order to enhance the performance of the website(s) or mobile application(s) and improve your experience. Your use of our website(s) or mobile application(s) indicates your consent to our use of cookies described in this Privacy Policy. Please see "How to control and delete cookies" below for more information as to how to withdraw your consent at any time of our use of cookies and similar technology.

What are cookies?
Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device. Cookies allow a site or services to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, allow you to navigate between pages efficiently, remember your preferences, and generally improve your browsing experience. Cookies can also ensure that the advertisements that you see are more relevant to you and your interests.

What types of cookies do we use?
There are generally four categories of cookies: "Essential," "Performance," "Functionality," and "Targeting." J-HUB routinely uses all four categories of cookies on the service. You can find out more about each type of cookie below.
Essential Cookies: We may use a limited number of cookies essential to particular services you have requested or for security purposes. In particular, if you have registered for a site or use a customer portal we may use a cookie to authenticate the personal computer or mobile device that you are using.
Performance Cookies: Third parties are allowed to set analytics, or performance for cookies to collect and report aggregate information. These cookies provide reports to us on an aggregate basis and as such you will not be identified. We use the aggregate reports to understand how our website(s) or mobile application(s) are used such that they can be improved to improve user's experience.
Functionality Cookies: We make use of these cookies in order to enhance certain functions, for example, to remember choices you make (such as your username, language or the region you are in), to recognize the platform which you access the site, and to provide enhanced and more personal features. These cookies are not used for tracking your browsing activities on other sites.
Targeting Cookies: J-HUB, our advertising partners or other third party partners may use these types of cookies to deliver advertisements that are relevant to your interests. These cookies can remember whether your device has visited a site, and may also be able to track your device's browsing activity on other sites or services other than J-HUB's. This information may be shared with organizations outside J-HUB, such as advertisers and/or networks to deliver the advertisements, which helps to measure the effectiveness of an advertising campaign. It may also be shared with other business partners for the purpose of providing aggregate service usage statistics and aggregate service testing.
How long will the cookies stay on my device?
It depends on whether it is a "persistent" or "session" cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your personal computer or mobile device until they expire or are deleted.

First and third party cookies
First-party cookies are cookies that belong to J-HUB, whereas third-party cookies are cookies that are placed by another party on your device through our service. Third-party cookies may be placed on your device by someone providing a service for J-HUB, for example, by helping us understand how our service is being used.

How to control and delete cookies
The cookies that we use or allow are important to your use of our website(s) or mobile application(s), especially performance cookies which allow us to understand our users such that we can improve our sites to meet your needs and expectations. Many of the functional cookies are essential to the proper functioning of our sites and services. Our sites and services, or at least parts of them, may not work properly without these cookies.
Browser controls: Most modern browsers offer you ways to control or block cookies. These browser controls will usually be found in the "options" or "preferences" menu. For more information, you may refer third party information sites such as: http://www.allaboutcookies.org.
Targeting cookies: more information on turning off such cookies can be found at YourOnlineChoices UK, www.youronlinechoices.com/uk.
5.
Security
The Information and Data stored electronically are password-protected. Encryption technology is used on our secured web areas. Our computer systems are placed in restricted areas. We only permit authorized employees to access the Information and Data. These employees are trained on our privacy policies.
6.
Hyperlinks
Hyperlinks to other websites are provided for your convenience. You will leave our website for another location that is not controlled by us. Our privacy policies do not apply to other websites. Please refer to the privacy policies of the other websites.
7.
Changes
We may update this Privacy Policy from time to time. The updated Privacy Policy will be uploaded to jhub.hk.
8.
Data transfers
We will generally hold your data on our servers in Hong Kong. However, we may transfer it to our Hong Kong Jewelry Manufacturers' Association offices, or to any of the party listed in paragraph 3 above, which may be located elsewhere in the world.
9.
Your consent and rights
General rights:
You have the right to access the Information and Data that we hold about you, as to how we use it and with whom we share it. You also have the right to amend the Information and Data. We may charge a reasonable fee for the processing of any data access request in accordance with data protection legislation in your country.

Right to opt out of direct marketing:
You can opt out of direct marketing by indicating that you do not consent to direct marketing when we collect the Information and Data . You can also exercise the right at any time after we have collected and used the Information and Data for direct marketing purposes by following the opt-out instructions contained in the relevant communications.

Updating information:
We will take reasonable steps to ensure that the Information and Data is accurate and up to date. However, please notify us if there is any change to the Information and Data .
10.
Compliance with the European Union General Data Protection Regulation (GDPR)
This section applies to you if you are located in the European Union only. You may be granted the following enhanced rights under the General Data Protection regulation (the "GDPR"), which came into force on 25 May 2018. Detailed information on your rights under the GDPR can be found in: http://ec.europa.eu/justice/data-protection/index_en.htm.

Right to erasure of personal data
You can request to have your account deleted or certain part of the Information and Data removed by sending your request to the email or address as specified in section below.

Under the following circumstances, you may also request to have the Information and Data erased:
It is your belief that it is not necessary for us to hold the Information and Data;
You withdraw your consent for us to hold or process the Information and Data;
You believe that we unlawfully process the Information and Data; or
You are or were under 13 when we obtained your consent and your consent was not given or authorized by a person with parental responsibility.
However, under certain circumstances, we may retain the Information and Data (such as when we are legally obligated to do so). We will inform you when such circumstance arises.

Right to object to processing
Before processing the Information and Data in order to provide the requested service to you, you must first give us your express consent. For the purpose of this section, "process" includes collection, recording, storage, adaptation, disclosure and erasure and "processing" shall be construed accordingly.

You have the right, at any time, to object to the processing including profiling, of the Information and Data. If you object to our processing of the Information and Data, we may not be able to provide our services to you.

Upon receipt of your objection to our processing activities, we will cease the processing of the Information and Data unless we have valid and legitimate grounds or when it is for the establishment, exercise or defense of legal claims.

Right to restriction of processing and data portability
You have the right to obtain from us a copy of the Information and Data that we have collected from you, where the legal basis of processing is based on (i) the individual's consent or (ii) the performance of a contract, and the processing is carried out by automated means.

You may also request us to move, copy or transmit the Information and Data to a third party. However, we are not obliged to ensure that our system is technically compatible to the system of the third party.

We will comply with your request unless our provision of the Information and Data to you would interfere with the rights of another party, such as when the Information and Data we hold about you would disclose information of another party.

Lastly, if you wish to make any complaints regarding this Privacy Policy, you may also contact us via the contact details stated below. If you are a resident in the European Union, you have the right to lodge a complaint with your country's data protection authority under the GDPR.
11.
Changes to this Policy
If we decide to change our Privacy Policy, we will post the updated version on our website so you are always aware of how we treat Information, Images and Data. Changes will not apply retroactively to Information, Images and Data for which you have given explicit consent, which was acquired before the change to the Privacy Policy except as may be required by law.
12.
Applicable Laws
Hong Kong laws apply to J-Hub and its users and members. We apply the requirements of this law to how we handle all Information, Images and Data wherever received. If you have additional questions regarding the law or if you feel we have not treated your Information, Images and Data appropriately, you may contact the Hong Kong Privacy Commissioner at:

Address: Room 1303, 13/F, Sunlight Tower, 248 Queen's Road East, Wanchai, Hong Kong.
Telephone: 2827 2827
Fax: 2877 7026
Email: [email protected]
Contacting Us
Any request or enquiry in relation to this Privacy Policy should be submitted by email or by post to:

J-HUB
Unit J., 3/F., Kaiser Estate Phase 2,51 Man Yue Street, Hunghom, Kowloon, Hong Kong
Tel: (852) 2122 5050
E-mail: [email protected]

Please note that we may charge a reasonable fee for processing a data access request.

If there is any conflict between the Chinese and English version of this Privacy Policy, the English version will prevail.